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What You Get: A 2-Day Assessment

This is a representative example of a QAE assessment delivery. The methodology is domain-agnostic — the same structured approach applies whether the opportunity is in financial services, healthcare operations, logistics, insurance, or any enterprise domain with manual processes that AI can automate.

Every enterprise has manual workflows where AI can materially reduce cost, increase throughput, or unlock entirely new capability. The assessment identifies where, quantifies the impact, and scopes a prototype. The goal is a clear Go/No-Go recommendation with a defensible ROI framework and prototype scope — not a strategy deck.

Pre-Work → Discovery → Recommendation

A structured 2-day engagement designed to move from raw operational data to a defensible Go/No-Go recommendation with prototype scope.

00
Pre-Work
A preliminary call with the process owner ensures Day 1 begins with execution, not orientation.
01
Day 1: Discovery & Decomposition
Structured stakeholder sessions in the morning. Problem decomposition and value framing in the afternoon.
02
Day 2: Architecture & Recommendation
Architecture and prototype design in the morning. Structured recommendation presentation in the afternoon.

Data Preparation Checklist

Volume & Segmentation

Total volume by period, value distribution, category mix

Current Triage Logic

What rules determine a case is “unworkable”?

Sample Items

10–20 representative de-identified cases for process mapping

Baseline Workflow

How a case is currently processed end-to-end (the benchmark)

Tech Stack

Systems that touch the workflow — integration points, data extraction capabilities

Day 1: Discovery & Decomposition

Stakeholder Sessions + Problem Framing
Morning: 3 Structured Stakeholder Sessions
  • Operations Walk-Through with 2–3 senior analysts — how cases are currently triaged, worked, and resolved
  • Product & Business Owner session — strategic priorities, volume targets, and success criteria
  • Data & Systems session — integration points, data availability, and technical constraints
Afternoon: Problem Decomposition & Value Framing
  • Decompose the end-to-end workflow into discrete automation-assessable steps
  • Map each step against automation feasibility, data availability, and accuracy requirements
  • Build the initial value model from real operational data gathered in the morning sessions

Day 2: Architecture & Recommendation

Prototype Design + Go/No-Go Presentation
Morning: Architecture & Prototype Design
  • Design the solution architecture using the beachhead segment identified on Day 1
  • Define data flow, integration points, and human-in-the-loop touchpoints
  • Establish success criteria and acceptance thresholds for the prototype
Afternoon: Structured Recommendation Presentation
  • Go/No-Go recommendation with supporting evidence
  • Value case with ROI projections tied to specific categories and volumes
  • Prototype scope, timeline, and milestone definitions
  • Risk register with mitigation strategies

The Core of the QAE Assessment Methodology

Every enterprise workflow follows a variant of this pattern. We decompose it step by step, assessing automation feasibility at each stage.

Step 01

Intake & Identification

How work enters the system and is initially categorized.

Assess: automation feasibility, data availability.

Automation Feasibility Data Availability Accuracy Requirements Human-in-the-Loop
Step 02

Category Classification

Mapping categories to resolution pathways.

Assess: accuracy requirements, rule complexity.

Automation Feasibility Data Availability Accuracy Requirements Human-in-the-Loop
Step 03

Documentation Gathering

Retrieving records, terms, and supporting evidence.

Assess: data availability, system integrations.

Automation Feasibility Data Availability Accuracy Requirements Human-in-the-Loop
Step 04

Output Generation

Constructing the deliverable with appropriate justification.

Assess: AI generation quality, compliance requirements.

Automation Feasibility Data Availability Accuracy Requirements Human-in-the-Loop
Step 05

Compliance Validation

Ensuring output meets submission requirements.

Assess: human-in-the-loop necessity, regulatory constraints.

Automation Feasibility Data Availability Accuracy Requirements Human-in-the-Loop
Step 06

Submission & Tracking

Delivering the output and monitoring resolution.

Assess: API integrations, status tracking capability.

Automation Feasibility Data Availability Accuracy Requirements Human-in-the-Loop

Quantifying the Opportunity

The value model translates operational data into a defensible ROI projection. Every number ties back to real volumes and benchmarked rates.

Metric Definition
Volume Total addressable volume per month/quarter across the operation
Recovery Estimate Average unit value × projected success rate (benchmarked against current manually-processed rates)
Cost to Automate Estimated cost per unit with AI-assisted workflow (compute + human review + delivery)
Net Recovery Revenue recovered minus automation cost = ROI baseline. This is the P&L number that justifies the initiative.

Start Where You Win

Not every category is created equal. The beachhead is chosen for speed-to-value, not difficulty.

The highest-volume, lowest-complexity categories are identified as the prototype target — the segment where AI automation has the highest probability of success with the fastest path to measurable results. This is NOT ALWAYS the hardest problem. It’s the most winnable one.

What You Receive

A comprehensive written document — not a slide deck — with actionable findings and a clear path forward.

Written Assessment Document

Within 5 business days of the onsite, we deliver a written assessment document containing:

  • Current state analysis of the unworked population and existing workflows
  • Problem decomposition map with automation feasibility ratings per step
  • Value model with ROI projections tied to specific categories and volumes
  • Solution architecture with data flow, integration points, and human-in-the-loop design
  • Prototype scope and success criteria with defined acceptance thresholds
  • Recommended roadmap with milestones from prototype through production
  • Risk register with mitigation strategies

See Enough? Let’s Scope Your Assessment.

Every enterprise has manual workflows where AI can materially reduce cost, increase throughput, or unlock new capability. We find the opportunity, decompose it, model the value, and build the prototype.